Contact this department: Dorothy Rice, RN, BSN, MBA, Director of Performance Improvement (785) 229-8317
Performance Improvement seeks to improve your experience in our hospital from the time you walk in our door, to the time you leave. Working in relationship with Administration, Departments Managers, and Hospital Staff, we focus on positive outcomes and an enjoyable stay for you. This means our processes and your satisfaction with our services are constantly reviewed keeping your stay in mind, looking at care from the patient perspective. Observations of our care are shared with those who can and do make a difference every day. The focus is on continual improvement and anticipation of how the changes we make at RMH will affect you.