Learn About Sending A Secure Email

To access the RMH Secure Email Message Center, simply log in by clicking the link below.

Connect to Ransom Memorial Hospital Secure Email Center

Why secure email?

By itself, Internet email is an insecure communications channel. Messages sent via standard Internet email travel in “plain text” and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, patient information, etc.

How does it work?

When RMH sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a RMH Secure Email message is waiting to be retrieved. The notification message will contain a link to the RMH Secure Email Message Center. Simply click on the link, log into the secure web site, and retrieve your message.

How do I create an account?

The first time you use the RMH Secure Email Message Center, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into RMH Secure Email Message Center. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your RMH Secure Email Message Center account.

How do I retrieve a message?

When RMH sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your RMH Secure Email, download it to your computer, or send a secure reply message.

How do I send a message?

To send a secure email message to RMH, click on the link to the RMH Secure Email Message Center above. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new RMH Secure Email message by clicking on the “Compose” tab.