Inpatient Services Information.

Accommodations
We offer a choice of private and semi-private rooms and every effort is made to give you your choice of accommodations. Emergency admissions and room availability may sometimes not allow this. No matter what type of room, you can expect the same quality service.

What to Bring
Please remember to bring your insurance card and identification. For your personal needs, you only need a few items like toilet articles, bath robe, slippers, and night clothes. You may also want to bring some reading materials from home. Many of these items are available in the Gift Shop located in the main lobby. If you require eyeglasses, contacts or dentures, they should be kept in the drawer of your bedside table. If a denture cup is needed, a member of your nursing staff will gladly provide one.

What Not to Bring
We prefer that you leave your valuables and jewelry at home. The hospital is not responsible for loss of personal items.

Mail & Flowers
Flowers and mail are delivered to your room by members of the volunteer staff. If they arrive after your discharge, they will be forwarded to your home address.

Telephones
Telephones are provided in all patient rooms at no additional charge. All long-distance calls must be made collect or with a credit card. To make local calls, dial "9" and then the number. To place a long-distance call, please dial "0" and the switchboard operator will be happy to help you.

Television
Color television is available in all patient rooms at no extra charge. Please be considerate of other guests by keeping the volume low.

Clergy
The Ottawa Ministerial Association provides frequent visits to all patients. If you desire a visit from your clergy, either the visiting chaplain or your nurse can make that call for you.

Staying Overnight with a Patient
The hospital will provide a lounge or extra bed in the patients room when possible, to accommodate an overnight stay for a family member. We do encourage a parent to stay when a child is hospitalized.

Discharge Planning
RMH Social Services can help you and your family plan and arrange for the care you will need following discharge from the hospital. Your nurse can make arrangements for Social Services to visit with you.

Home Health
Home Health Services are available to help ease the transition from hospital to home. Your Social Services representative can assist you in making these arrangements.

Financial Arrangements
As a courtesy, we will bill your insurance company for you. You should be aware that hospital insurance plans do not always provide full coverage for your bill. Charges not covered by your insurance plan are your responsibility. In addition, your hospital bill does not include your physician’s fee or services of other providers such as a radiologist, anesthetist or consultant. These services will be billed to you separately.

Comments & Suggestions
We welcome any comments, criticisms, or suggestions that will help us serve you better in the future. Upon your return home, you will receive an inpatient survey in the mail. Please take a few moments to complete the survey and drop it in the mail at your convenience (we pay the postage). Immediate concerns can be taken care of by calling the administrator's direct line at (785) 229-8309. Feel free to contact us anytime with questions, comments or suggestions.